Science Graduate Project Manager
Are you a recent science graduate who is looking for a science role but not lab based? If so, we may have the job for you…
This is a fun and rewarding company to work for and one that looks after its staff. With a very interesting 2 years planned, and a great career direction for whoever gets the job you really need to get your application in…
The role is designed to provide assistance to the current Sales Support and Field Sales departments in ensuring excellence in all service provided to customers across the group.
Dealing with client requests/questions in a scientific manner, answering questions concerning the lab results – escalating to a senior member of staff when required.
Assist in maintaining and updating internal laboratory information systems.
Compiling quotes and tenders with the support of the wider sales team.
Intercompany trading and sub-contracting to manage a solution to various client projects.
Keeping audit trails in relation to customer testing requirements and communication records.
Supporting internal and external customers in utilizing CRM software
Providing technical assistance and support for internal and external customers.
Developing excellent working relationships with customers through the provision of high quality
We are looking for someone who has recently graduated in a scientific discipline (Chemistry, Forensic Science, Biology, Biochemistry, geo-chemistry…) or a working knowledge of laboratory processes within a commercial laboratory
Previous customer service experience is essential. Admin from a sales office/department would be desirable. Other factors include…
Excellent planning, organisational and time management skills
Ability to multi-task and respond to a dynamic working environment.
Professional and flexible approach to work with a firm focus on the customer
To get the ball rolling, please press the apply now button…
Job Reference: JOB-5471